About Us
Rich and Georganne are experts on generational diversity, consumer trends, marketing and promotion, and everything retail.
For us, there is nothing better than a happy customer. And we have lots of them!
Here are just a few that let us know how much we meant to them.
We really enjoyed your wonderful, lively presentation. The surveys reflected a very positive response as we expected and hoped for. I believe you gave our group plenty to think about, and you matched right to our 50th Anniversary theme. Thanks again.
- AAA/CAA Eastern Conference
What can I say? You did it again! It amazes me that since 1992 you still surprise and 'wow' our retailers with your innovative programs. Your upbeat presentations capture the audience's attention and keep it throughout the entire session. From intimate workshops to keynotes with thousands, you are able to tailor your programs to our needs. I eagerly look forward to your next presentation. I know we'll all come away energized, refreshed, and highly entertained!
- Ace Hardware Corporation
"Rich and Georganne's impact on the organization went well beyond the development and execution of strategies which proved successful. They provided the necessary leadership to staff and created a positive, collaborative atmosphere among all departments."
- Andrej Suskavcevic, CAE, President & Chief Executive Officer, Craft and Hobby Association (CHA)
They are ALWAYS a pair I'm willing to get up early to hear!
- B. Sanford, Launching Success
We've never had speakers at our National Shows that have had such an impact on our franchisees. They're still talking about your presentations six months later and are constantly implementing your success strategies in their own stores.
- Ben Franklin Retail Stores
We have benefited from your presentations on six occasions and I can assure you we won't stop now!
- Business Executives Leadership Conference
I can't wait to get home and see our store for the first time! And to start re-merchandising!
- C. Clark, School Zone
You two are the best! Heard you last year & couldn't wait to see you this year. You always energize me.
- C. Reed, The Thinking Cap
As you could tell from the audience's enthusiasm, you gave a dynamic presentation filled with solid, useful information they could immediately take back to their own businesses. I also appreciate your willingness to research our industry prior to your program so you could present examples that were timely and relevant to the audience's needs and concerns.
- Epic Enterprises
Dynamic – Informative – Entertaining & getting creative juices flowing. Best workshop/seminar I have ever attended.
- F. Ernest, Knowledge Tree
This session was amazing – thank you!
- G. Cole, Brain Train
You two were a real hit and I am thankful for the day your video package arrived in my office. I am even more thankful I took the time to watch it and realized what a great find I have in you two! As the enclosed evaluations testify, our dealers love you two, and your messages were right on the money for our group. We would love to have you as part of our lineup again at our next conference. I thank you for doing your homework and for being able to really relate to your dealers.
- Husqvarna/Viking
Super presentation - - highly motivating.
- J. Borgfield, 3R's Plus Supplies
Great ideas! I can't wait to implement these!
- J. Lipscomb, Schoolhouse Express
WOW! TERRIFIC! FANTABULOUS! Best, most useful seminar I have ever attended!
- L. McCarthy, McCarthy's Emporium
Thanks for doing such a great job on your seminars. The attendee's feedback was great! You delivered an inspired and important message for all to take back with them. The issues you addressed in your seminars are some of the most critical facing store owners in this industry today. The attendance and high ratings you received certainly proved that. So again, thank you for helping make this one of our best shows ever and for helping dealers around the country (and the world!) do a better job of running their businesses.
- National Association of Music Merchants
Our convention was a huge success, and your session played a very large part in making it a success. Thanks again for joining with the NRHA in making our convention so great. You were outstanding, and you will be back.
- National Retail Hardware Association
This is the first time in 16 years that I have attended an 8:00 AM workshop – these guys were so practical, knowledgeable, with back up to everything they said.
- P. Geary, The Scholar Ship
The best that NSSEA has ever had!
- S. Antes, School Crossing
Georganne & Rich are full of wonderful ideas. Great information and entertaining.
- S. Hiorns, Launching Success Learning Store
Thanks! We'll go back with new eyes.
- S. Mutz, The Thinking Cap
Tremendous! Always very helpful!
- S. Nicholl, Play and Learn
I am impressed with the meaningful and thought-provoking information you pulled together in "Generations Apart" and "21st Century Service!". We're lucky to have professionals such as yourselves to use as resources as we grow SEARS. I look forward to working with you again in the near future. With your expertise and energy, I'm sure our associates will be motivated with a crystal clear focus, and an insatiable desire to take outrageous care of our customers.
- SEARS
Wow! On behalf of our dealers and the Sexton Group, we extend our deepest thanks for the excellent presentation you gave at our Las Vegas show. We have heard many compliments on your presentations; rest assured you will be featured speakers at our next national conference. Thanks again for the outstanding job!
- Sexton Group Limited
Your presentation was energizing, funny, great, and a very appropriate message. Thank you so very much.
- Tascor/IBM